Back to Home We Make Warm Neighbors
CGC EnergyBusiness ServicesResidential ServicesConservationCompany InfoCustomer CareIn Your CommunityInvestors
Customer Care


Overview

Contact Us

Get New Service

Customer Help

Paying Your Bill

Low Income Assistance

Announcements

Billing Rights

Community Matters

FAQ

Conservation Tips

Customer Announcements

Listed below are electronic versions of our most recent announcements for our customers. If you have any questions, please contact our public information department at (206) 624-3900 or e-mail us at Pubinfo@cngc.com.

Adobe Acrobat Reader is required to view our announcements.
(Download Adobe Acrobat Reader)

Current Customer Announcements

June 2008
All Customers: Public Awareness & Safety Newsletter
All Customers: Safety Recall: Fireplace Valve
All Washington Customers: Add Insulation to Save Energy & Money
All Oregon Customers: Home Performance with ENERGY STAR

Previous Customer Announcements

May 2008
All Oregon Customers: Choose ENERGY STAR Appliances!
All Longview-area Customers: Major Road Construction
All Wenatchee-area Customers: Natural Gas Bill Paying Assistance


Other Customer Announcements

Your gas bill has a new look

We have changed the look of our bill to provide our customers with a clearer picture of gas bill charges. Your Cascade bill now shows detailed rate information to provide customers with information about the components that make-up the
overall natural gas rate:
  • Delivery Cost Per Therm: This is the portion of the rate that recovers the cost for delivering the natural gas on
    Cascade’s distribution system. Cascade’s distribution system consists of the pipes, which run from the interstate supply
    pipeline to your meter.

  • Average Cost of Gas: This is the cost of the natural gas commodity and interstate pipeline transportation for delivery
    to Cascade’s distribution system. When you are informed that a PGA (Purchased Gas Adjustment) has been approved by
    either the WUTC or OPUC this will impact the rates on the Average Cost of Gas portion of your bill.
If you have any questions regarding the new look of your Cascade Natural Gas Corporation bill contact us at 1-888-522-1130.

Back Top
 
HomeCGC EnergyBusiness
ResidentialConservationCompany InfoCustomer CareBuilders
In Your CommunityInvestorsRate InfoSite MapPrivacy Policy
Home Home