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Hometown Service Starts Here

We're committed to providing you with a high level of service that you might not expect from your local utility. From our meter readers and service crews to our customer service representatives, all of us are committed to providing you with the highest possible standard of customer service.

In addition to delivering natural gas safely to your home, we also provide a variety of educational materials, energy safety training, and other services. For more information, click a link below or call your local Cascade Natural Gas office.

Headquarters: Select a city in your state:


222 Fairview Avenue North
Seattle, WA 98109

Gas Service Emergency



You can report a gas leak, carbon monoxide alarm, a line break, or any other gas service emergency, by contacting us at 888-522-1130 24 hours/day. Please do not make emergency requests via email or the Internet. For more information, click here.

Customer Service Requests

Contact Cascade Monday-Friday, 8 a.m. to 5 p.m at 1-888-522-1130, or via email at: service@cngc.com.


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Cleaner Transportation in Walla Walla

Natural gas is at work in our towns and cities in ways you might not expect. In Walla Walla, trolleys and buses powered by clean-burning natural gas move folks around town.

Cleaner Transportation
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