ATTENTION: Online Account Services will be down for maintenance starting Sunday, December 21st at 8:00 AM (Pacific Time). Maintenance will be completed at 2:00 PM (Pacific Time) on Sunday, December 21st. We apologize for any inconvenience this may cause.
ATTENTION NORTHWEST WASHINGTON CUSTOMERS:
Cascade Natural Gas crews are patrolling the area, making note of meters that are, or may have been, under water. As the water recedes and our crews can safely access meters, we will inspect each meter. Aside from the time it takes to inspect the meter, there should be no interruption of service. If the meter is damaged, we will repair or replace it as soon as possible. If your home is not habitable, our crews may disconnect your meter and reconnect it when it’s safe to do so.
Additionally, Cascade crews are conducting thorough inspections of our critical facilities, including main lines and border stations to ensure safe and reliable service.
If you have questions, please visit our Flood Safety Information page or call customer service at 888-522-1130.
PROPERTY PORTAL FOR PROPERTY OWNERS AND LANDLORDS
View details and request changes to your Continuous Service Agreement online.
The following online tasks are available through the portal:
- Add or remove properties on your Continuous Service Agreement
- Check the service status of existing properties
- Determine if service at an address is in your name or a tenant’s name
New Rebate Offerings
Earn your biggest cash back reward yet!
Cascade has high-efficiency incentives* for residential and commercial customers.
NEW CONSTRUCTION
Make use of our online portal to get natural gas service to your home, business, or development.