Understanding Your Bill
Understanding your bill
For an explanation of any part of Cascade’s bill format, just click on that specific section. The larger image shows the front of the bill; the smaller, inset image displays the back of the bill.
To see explanations for specific charges and credits listed on your bill, please visit our Explanation of Charges page.
5. Gas Charges
This area gives a detailed listing of natural gas service charges, including your consumption, the most recent meter reading, days in the billing cycle and the applicable rate schedule.
7. Bill Remittance Stub
Return this portion of the new bill to Cascade in the envelope with your payment. When mailing your payment, please make sure the address on the remittance stub shows through the window on the return envelope.
8. Winter Help
This area allows you to donate to the Winter Help Program. Cascade’s Winter Help Program assists our low-income customers pay part of their energy costs. To make a tax-deductible contribution to this program, simply enter the amount of the contribution on this line and add that amount to your payment.
If you have questions about the bill format, please contact Cascade Natural Gas at 888-522-1130.