CARES program offers financial assistance to Cascade customers in need

CARES Program logo
If you are having difficulty paying your natural gas bill, Cascade Natural Gas and our Community Action agency partners are available to help with solutions provided through the new CARES bill payment assistance program.

Cascade Natural Gas understands that our customers occasionally experience financial difficulties. To serve our community, Cascade Natural Gas has established the CARES program. As a customer who currently has a past due balance, you may qualify for a one-time grant as well as a monthly discount on your bill. Cascade Natural Gas sincerely invites you to apply for this no-strings-attached help by contacting your local Community Action agency. You can find contact information for your local agency at or by calling Cascade Customer Service at 888-522-1130. LIHEAP and other assistance types are also available through your local Community Action agency.

As a side note, Cascade’s CARES program is not related to the recently implemented WA Cares Fund related to long-term care.

Apply Now

The CARES Program is now open for assistance opportunities. Qualifying CNG customers may receive a discount on their monthly bill, plus help with past due balances, if needed. Click here for more information and to apply.