Is Natural Gas Cooking Safe?

natural gas cooking is safe

Several organizations and media outlets have recently raised questions about the impacts of residential natural gas cooking on indoor air quality (IAQ). While some of the studies cited have agreed more research is needed before conclusions can be drawn, some experts have raised concerns with the design of these studies. Nonetheless, IAQ claims are being used to drive policy discussions on natural gas. Click here to get the facts.

Why is my bill higher this month?

On November 1st, 2022,  several rate adjustments took effect that resulted in overall rate increases for our customers. Specifics regarding the adjustments for our Washington and Oregon customers can be found by clicking here: WashingtonOregon. In addition, in November, and to this point in December, average temperatures have been colder than normal resulting in increased energy use. These factors are the main driver to customers seeing higher recent bills.

There are several low- to no-cost measures you can take now to help reduce overall energy demand during the winter season and to offset possible increased costs.

  • Lower your thermostat
  • Turn down your water heater
  • Check your home for air leaks around windows and doors and seal leaks with caulk or weather stripping
  • Replace dirty furnace filters
  • Get more energy saving tips here.

Your safety is our number one priority. Please don’t set your thermostat to a temperature that is too low and unsafe for you and your family, and do not use outdoor heaters indoors, such as propane heaters. Also, don’t attempt to heat your home with a gas oven, stove, or grill.

In addition to many cost saving measures, we also offer Budget Pay to levelize your payments throughout the year as well as bill assistance. If you need assistance to maintain a comfortable home, please click here for information on the many bill assistance options for our customers.

Cascade Natural has joined other Oregon natural gas utilities in a lawsuit challenging the Department of Environmental Quality’s Climate Protection Program. Click here for more information.

Property Portal for Property Owners and Landlords

View details and request changes to your Continuous Service Agreement online.

The following online tasks are available through the portal:

  • Add or remove properties on your Continuous Service Agreement
  • Check the service status of existing properties
  • Determine if service at an address is in your name or a tenant’s name