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Customers encouraged to monitor natural gas meter and furnace vent areas

KENNEWICK, WA – January 12, 2024 – Because of heavy snowfall this winter season in the Cascade Natural Gas service territory, the company is encouraging customers to inspect their natural gas meter and furnace vent areas to make sure there is not a buildup of snow and ice. Customers are encouraged to clear the snow and ice away from the meter set and the furnace vent area.

Also, anyone operating snow removal equipment needs to be aware of objects buried under the snow, which can include natural gas meters and risers.

Accumulations of snow and ice can cause the regulator and meter to malfunction and result in a hazardous situation. A buried regulator may become clogged, affecting the supply of natural gas to the appliances. When melting occurs and the snow becomes wet and heavy, it can put pressure on the meter setting and cause strain on the associated piping. In extreme cases, the possibility exists that the piping could break.

Customers should also inspect the area around the furnace vent to ensure snow and ice is not blocking the vent.

If you believe damage has occurred around the meter set, please call Cascade Natural Gas at 888-522-1130 so the problem can be repaired.


Call 888-522-1130


Call 701-530-1093 between 8 a.m. and 5 p.m. CT Monday through Friday.

Email: [email protected]