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Energy assistance for low-income households


The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income households pay part of their energy bills. You can find out if you're eligible for this program and apply for help at one of the state agencies below. Please note, these guidelines are updated periodically, so be sure to check back regularly.

Income guidelines for LIHEAP

Our LIHEAP brochure will also provide income guidelines,essential energy assistance facts and contact information in your area:

- Washington Energy Assistance - LIHEAP
- Oregon Energy Assistance - LIHEAP

Weatherization Assistance

Cascade Natural Gas is pleased to partner with the Weatherization Assistance Programs in Washington and Oregon. These community action and low income agencies offer free home weatherization and energy efficiency improvements to income-qualified residential dwellings heated with natural gas. Please contact your Energy Assistance Agency for additional information or to apply for weatherization assistance.

Participant qualification, energy reviews, and installation are performed by a community action agency. Potential improvements (following a complete home energy review) include:

  • Insulation in attics, walls, and floors
  • Insulation around duct work and hot water pipes
  • Sealing air leaks in the building, especially around windows and doors
  • Clean, tune, and repair heating and cooling systems and, if necessary, replace existing systems with high-efficiency natural gas furnaces and water heaters.

Energy Assistance Funds

Oregon:  If you are a customer in Oregon, funds are collected through a Public Purpose Charge (PPC) each month on your gas bill.  These funds are used for conservation and renewable energy projects, schools, low-income weatherization, low-income housing and low-income utility bill assistance. Oregon customers may apply for available funds through the Energy Assistance Agencies listed below:

Washington:  If you are a customer in Washington, funds are collected through the Schedule 593, WEAF Program Cost Recovery charge to assist qualified low income customers with utility bill assistance. Washington customers may apply for available funds through the Energy Assistance Agencies listed below:

Winter Help

Winter Help is our own program for helping Cascade Natural Gas customers. We've helped more than 10,000 families since starting the program in 1989.

When you contribute to Winter Help, we will match each dollar donated up to a total of $50,000. Contributions are tax-deductible and guaranteed to be used in your community.

If you would like to contribute a one-time donation or a monthly pledge amount, please complete the Winter Help form and mail it with gas payment or mail the completed form with your donation to:

Winter Help
P.O. Box 990065
Boise, ID 83799

If you are including your donation on your payment stub, please remember to check the box, as noted on your stub, for your donation to be applied correctly. Winter Help is registered under the Charitable Solicitations Act in Washington. Financial disclosure information may be obtained at 360-725-0378.

Energy and Weatherization Assistance Agencies


Baker City
Community Connection of NE Oregon
 2810 Cedar Street
Baker City, OR 97814-2233

No Walk-ins
All Offices: 541-504-2155

Klamath Lake Community Action Services (KLCAS)
2300 Clairmont Dr.
Klamath Falls, OR 97601
Toll Free: 1-866-665-6438 
Community Action Program East Central Oregon
PO Box 1173
Hermiston, OR 97838
Toll Free 1-800-214-4776

Community in Action (CINA)
915 SW 3rd Ave.
Ontario, OR 97914-2124

Community Action Programs of Eastern-Central Oregon (CAPECO)
721 SE 3rd, Suite D
Pendleton, OR 97801
Toll Free 1-800-752-1139


Coastal Community Action Program
117 E 3rd Street
Aberdeen, WA  98520-0304

Snohomish County Human Service Department
3000 Rockefeller Avenue
Everett, WA  98201

Opportunity Council
1111 Cornwall Avenue Suite C
Bellingham, WA  98225

Kitsap Community Resources
1201 Park Avenue
Bremerton, WA  98337

Community Action Connections (CAC)
720 W. Court Street
Pasco, WA  99301
 Prosser: 509-786-3379

Lower Columbia Community Action Program
1526 Commerce Avenue
Longview, WA  98632

Lower Columbia Community Action Program
1526 Commerce Avenue
Longview, WA 98632
360-425-3430 or 1-800-383-2101

Moses Lake
OIC of Washington
903 3rd Avenue
Moses Lake, WA  98837

Mount Vernon/Burlington
Community Action Agency of Skagit County
330 Pacific Place
Mount Vernon, WA  98273

Oak Harbor
Oak Harbor Opportunity Council
1791 NE 1st Avenue
Oak Harbor, WA  98277

Community Action Council of Lewis, Mason & Thurston (CACLMT)
420 Golf Club Road SE, Suite 100
Lacey, WA  98503
1-800-878-5235 or 360-426-9726

NW Community Action Center
PO Box 831
706 Rentschler Lane
Toppensih, WA  98948

Walla Walla
Blue Mountain Action Council
1520 Kelly Place #140
Walla Walla, WA  99362

Chelan-Douglas Community Action Council
620 Lewis Street
Wenatchee, WA  98801

OIC of Washington
815 Fruitvale Boulevard
Yakima, WA  98902

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