Paymentus
Starting on February 5, 2024, payments can be made at any time by phone or online. Use your Credit card, debit card, or electronic check through Paymentus® Bill Payment Service. Paymentus® is an independent provider and charges a $1.89 fee per transaction. ATM or Debit cards with the “NYCE®”, “PULSE®”, or “STAR®” logo can be used for payment. Visa® , MasterCard® , American Express® , or Discover® credit cards can be used as well. Payments made through Paymentus® will be processed the following business day.
- Pay by phone: A credit/debit card payment can be initiated by calling 833-425-1694 and following the prompts. Be sure to have your account number ready.
- Online: Payments can be made online through the Paymentus® website. This site will be live on February 5th, 2024. Be sure to have your account number ready.
- Payment options: Visa® , MasterCard® , American Express® , Discover®, echeck®, PayPal®, PayPal Credit®, Venmo®, Amazon Pay®, Apple Pay®, Google Pay®
Frequently Asked Questions
What is changing?
What payment methods and payment options are available?
When will the new system be implemented?
If I am a pre-existing user of the former online payment system, will I need to re-register?
Only customers who have AutoPay set up on their account with SpeedPay will have their account information transferred to Paymentus.
Can I use these options to pay a deposit?
Can I use these options to pay a reconnect fee?
Can I set up AutoPay from the one-time pay portal?
Are there payment options available that do not incur a fee?
How does Cascade Natural Gas ensure payments, payment information and personal information is secure?
What can I expect with recurring payments?
Recurring payments can be made for free by using ACH through the Cascade Natural Gas customer web app, or by credit card, debit card and digital wallet through the Paymentus portal for a fee of $1.89 per transaction.