News

12
Jan

Customers encouraged to monitor natural gas meter and furnace vent areas

KENNEWICK, WA – January 12, 2024 – Because of heavy snowfall this winter season in the Cascade Natural Gas service territory, the company is encouraging customers to inspect their natural gas meter and furnace vent areas to make sure there is not a buildup of snow and ice. Customers are encouraged to clear the snow and ice away from the

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28
Sep

Cascade Natural Gas Implements CARES Financial Program To Help Customers In Need

KENNEWICK, WASH. – Sept. 28, 2023 – Cascade Natural Gas, with approval from the Washington Utilities and Transportation Commission, will implement the Cascade Arrearage Relief and Energy Savings (CARES) program. The new bill discount and arrearage relief program goes into effect on Oct. 1. It is designed to help customers who need assistance paying their Cascade Natural Gas bill. Cascade

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3
Apr

Before starting an outdoor home improvement project, call 811 before you dig

KENNEWICK, WA – April 3, 2023 – In observance of National Safe Digging Month in April, Cascade Natural Gas wants to bring awareness to a simple process that will keep people safe, reduce service disruptions and have those planning to dig follow the law. The main cause of underground utilities being damaged by someone digging is not notifying the 811

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7
Mar

Cascade Natural Gas, Pine Creek RNG, Lamb Weston, Richland Partner on Renewable Natural Gas Project

KENNEWICK, WASHINGTON – March 7, 2023 – Cascade Natural Gas has signed an agreement with Pine Creek RNG to purchase renewable natural gas (RNG) to be produced from the Horn Rapids Landfill and Lamb Weston’s agricultural biogas recovery system, both located in Richland, Washington. The project will capture raw gas produced at the landfill and Lamb Weston’s agricultural biogas recovery

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2
Dec

Cascade Natural Gas ranks highest in region in J.D. Power Study

KENNEWICK, WASH. – Nov. 30, 2022 – Cascade Natural Gas received the highest ranking in satisfaction among residential natural gas customers in the midsize natural gas utilities segment of the West Region, according to the J.D. Power 2022 Gas Utility Residential Customer Satisfaction StudySM. The J.D. Power 2022 Gas Utility Residential Customer Satisfaction StudySM was released Wednesday. Cascade Natural Gas received

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10
Aug

National 811 Day a reminder to always contact 811 before digging

KENNEWICK, WASH. – Aug. 10, 2022 – Cascade Natural Gas hopes this date on the calendar, 8/11, will serve as a natural reminder for residents to contact 811 prior to any digging project to have underground utility lines marked. Every few minutes an underground utility line is damaged nationwide because someone decided to dig without first contacting 811. When calling

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1
Apr

Before starting an outdoor home improvement project, call 811 before you dig

KENNEWICK, WA – April 1, 2022 – In observance of National Safe Digging Month in April, Cascade Natural Gas announced results from a recent national survey revealing that 49% of homeowners who plan to dig this year will put themselves and their communities at risk by digging without contacting 811 beforehand to learn the approximate location of underground utilities. Additionally,

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15
Mar

Temporary charge for Cascade Natural Gas customers ends March 31

KENNEWICK, WASH. – March 15, 2022 – A temporary charge for Cascade Natural Gas customers in Washington will end March 31, resulting in an overall price decrease of 8%. The average monthly payment for a residential customer will decrease by about $4.25. The temporary charge, which was in place for three years, was associated with the unanticipated cost increases from

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16
Nov

Contracting Opportunity: Industry and Agriculture

In March 2022, Energy Trust of Oregon will release a Request for Proposals (RFP) to select an implementation contractor(s) to manage and deliver Energy Trust’s Production Efficiency program. The Production Efficiency program helps manufacturers and agricultural producers of all types and sizes control their energy costs. Energy Trust encourages firms certified by Oregon’s Certification Office for Business Inclusion and Diversity

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10
Aug

National 811 Day a reminder to always call 811 before digging

KENNEWICK, WASH. – Aug. 10, 2021 – Cascade Natural Gas hopes this date on the calendar, 8/11, will serve as a natural reminder for residents to call 811 prior to any digging project to have underground utility lines marked. Every few minutes an underground utility line is damaged nationwide because someone decided to dig without first calling 811. When calling

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