News from Cascade

  • Cascade Natural Gas files natural gas price increase request in Washington

    Aug 31, 2017
    KENNEWICK, WASH. - Capital investment in pipeline replacement projects enhancing the safety and integrity of the natural gas system, as well as increased cost to operate and maintain that system, are the main drivers in Cascade Natural Gas filing a request with the Washington Utilities and Transportation Commission today to increase prices. If approved, the request would increase a residential customer’s bill by an average of $2.09 a month.

    “Our customers expect safe, reliable and affordable natural gas service, and so do we. To meet those expectations, we have invested in our infrastructure to provide our customers with the best value possible,” said Nicole Kivisto, president and CEO of Cascade. “I believe we have the best employees in the business and every day they work extremely hard at watching our operating expenses and looking for ways to be more efficient without compromising the safety of our employees or our customers.”

    This proposed increase is for $5.9 million over current annual revenues, or a 2.7 percent overall increase. Cascade serves about 210,000 customers in 65 Washington communities.

    The proposed increase for each customer group, taking into consideration studies to determine the full cost to serve each customer group, is:
    - Residential 4.41 percent
    - Transportation and interruptible 6.7 percent

    Increases are not proposed for the other customer groups because they are adequately covering the cost to provide service under current prices.

    The company last filed for a price increase in December 2015. The UTC approved an increase of $4 million annually, or a 1.6 percent overall increase.

    Cascade encourages customers to use energy wisely. Conservation tips, information on energy assistance and information on the company’s budget payment plan can be found on Cascade’s website: www.cngc.com.

    General Gas Rate Case
    Proposed Tariffs
    Legislative Tariffs

  • Cascade Natural Gas files rate decrease request with Oregon Public Utility Commission

    Jul 28, 2017

    KENNEWICK, WASH. – Cascade Natural Gas Corporation is on this date filing with the Oregon Public Utility Commission (OPUC) at Salem, Oregon, revisions to Rate Schedule Nos. 177, 191, 192, and 193, which upon approval by the Commission will become effective November 1, 2017


    The rate adjustments proposed in this filing are designed to pass on 1.) changes in the cost of gas and transportation services paid by Cascade to gas suppliers and interstate natural gas pipelines, temporary differences in purchased gas costs, that occur over time, as a result of differences between the actual cost of gas paid by the Company and the amount allowed for in Core customer rates, and removal of certain technical deferral refunds that have expired; and 2.) changes resulting from the Company’s Conservation Alliance Plan.


    The overall effect of the proposed rate adjustments on the monthly bill of a residential customer with consumption of 60 therms will be a net decrease of ($2.53) or (5.31%). For small commercial customers, the decrease in the monthly bill for consumption of 255 therms will be ($10.57) or (6.47%). Large volume core customers will experience an average increase of 7.15% depending on monthly volumes consumed. Large volume interruptible customers will experience an average increase of 8.50%. Large volume non-core customers will experience an average decrease of (.59%) for distribution service from Cascade depending on the monthly volumes consumed.

  • City of Port Orchard, Washington increases the City Tax

    May 09, 2017

    NOTICE OF ORDINANCE CHANGE - City Tax (Franchise Fee)
    The City Council of Port Orchard adopted Ordinance No. 012-17, which increases the City Tax on natural gas billings within the city limits to 6.0 percent. The City Tax was 2.0 percent and Ordinance No. 012-17 increases the tax by 4.0 percent for total City Tax of 6.0 percent.

    The increased tax will be reflected on all bills of customers living within the city limits of Port Orchard rendered on and after June 28, 2017. The 6.0 percent Natural Gas Use Tax charge will be itemized on monthly billing statements as City Tax.

  • City of Nyssa, Oregon Imposes a new City Tax

    May 09, 2017

    NOTICE OF ORDINANCE CHANGE - City Tax (Franchise Fee)
    The City of Nyssa has imposed a new City Tax on Cascade Natural Gas Corporation for doing business in its jurisdiction. In accordance with the billing requirements established by the State in OAE 860-022-0040, residents of Nyssa will see the addition of a 4.0 percent City Tax on their monthly gas bill, granted by the City Ordinance No 649-16. This new charge will be effective June1, 2017.

  • Changes to the Public Purpose Charge in Oregon

    Oct 31, 2016

    Cascade Natural Gas Corporation (Cascade) filed to increase its Schedule 31, Public Purpose Charge from 3.4% to 4.87% effective December 1, 2016. The collections from this charge are passed directly through to third party administrators of Cascade’s energy efficiency programs and low-income heating assistance programs. The estimated monthly bill impact of this change for the average residential customer using 51 therms per month will be an additional $0.59 and the average commercial customer using 217 therms per month will pay approximately $2.04 more.

    Public purposes funds are used for conservation, low-income weatherization, and low-income utility bill assistance. These activities are designed to benefit customers within the Cascade service territory in Oregon. 

  • Washington State Gas Utilities Challenge New Air Rule

    Sep 28, 2016

    Avista Corporation, Cascade Natural Gas Corp., NW Natural and Puget Sound Energy jointly filed an action in the U.S. District Court for the Eastern District of Washington challenging Washington Department of Ecology’s recently promulgated Clean Air Rule (“CAR”). The four companies will also file litigation in Thurston County Superior Court.

    Washington’s natural gas utilities believe that reducing greenhouse gas emissions is a matter that needs addressing, but CAR is not the solution. Each utility represented in this case provided feedback and public comment to improve the rule, but ideas put forward were not incorporated. We are asking the courts to find that CAR is invalid.

    A better approach, supported by the utilities, is a comprehensive nationwide solution to reduce greenhouse gases. Policy changes, combined with ongoing and effective conservation programs, customer education, and technology advancements are the key to reducing carbon emissions.

    The CAR rulemaking process will have the unintended consequence of increasing carbon emissions while penalizing customers for using clean efficient natural gas. CAR suffers several critical flaws with respect to electric and natural gas utilities that will result in adverse environmental impacts:

    CAR will increase net carbon emissions regionally from the electric power sector by discouraging the use of existing modern and clean natural gas facilities in Washington state in favor of out-of-state coal plants and less efficient out-of-state natural gas plants.

    • • To meet CAR emissions requirements, the utilities’ only option is to purchase ERUs because they have a duty to serve customers and meet the natural gas demand of customers.

    • • The need for Emission Reduction Units (ERUs) will force a significantly increased reliance on electricity generated out of state, elsewhere on the Western Interconnection grid, which is not regulated by CAR.

    • • This could result in a net increase of carbon emissions and other pollutants in the region as electricity generated by coal-fired plants will likely replace that previously provided by clean efficient natural gas.

    • • Washington state currently has one of the strictest emission performance standards in the country for natural gas plants. This rule will restrict operation of these highly regulated plants and increase reliance on less efficient out-of-state plants.

    CAR will discourage people from adopting clean natural gas for home heating and push them toward more polluting fuels, resulting in increased emissions.

    • • The cost of natural gas provided in the state will increase as the CAR cap on emissions lowers and compliance costs go up. These costs will be shouldered by customers using natural gas.

    • • Customers will incrementally be incentivized away from clean natural gas, toward other fuels such as wood or less efficient electricity to heat their homes.

    • • The movement away from the direct use of clean natural gas will result in more greenhouse gas emissions and increased particulate pollution from less efficient more polluting sources of energy.

    CAR could require the development of new energy projects in Washington at a pace and scale that may not be cost effective or achievable.

    • • It is likely that there will not be enough offsets in a market for covered parties to comply with CAR. This will cause utilities to fall out of compliance with the rule.

    • • The lack of available offsets will cause covered parties to scramble to create projects that generate emission reduction units. Such projects, not needed for energy purposes, will artificially drive energy costs higher.

    About The Clean Air Rule (CAR)

    CAR attempts to reduce greenhouse gas emissions from “covered entities” in the state of Washington. The rule applies to stationary sources located in the state, such as large manufacturers, as well as to petroleum producers and natural gas utilities. CAR sets a cap on emissions associated with covered entities, which decreases over time. Entities have to reduce their carbon emissions, develop projects that would cut others’ emissions, or purchase emission reductions from others.

    Notably, CAR covers natural gas distributors and subjects them to an emissions reduction pathway based on the indirect emissions of their customers. CAR regulates the emissions of natural gas utilities’ 1.2 million customers across the state, adding to the cost of natural gas for homes and businesses. Natural gas distributors have inconsequential carbon emissions. Their role is primarily to deliver natural gas to customers and ensure its safe delivery.

  • Cascade Natural Gas files to Increase Prices in Washington

    Sep 21, 2016

    Cascade Natural Gas Corporation filed its annual Conservation Program Adjustment with the Washington Utilities and Transportation Commission (UTC) to reflect a slight increase in its annual conservation program costs. The request will increase residential customers’ natural gas bills by 0.37 percent or about $0.17 more per month.

    At the same time, Cascade will update its annual adjustment for the pipeline replacement cost recovery mechanism. By itself, the effect of this filing on the average residential customer would be a 0.92 percent increase, or about $0.50 more per month. For the average commercial customer it would be a 0.74 percent increase, or about $1.80 more per month. 


    These two filing are expected to become effective November 1, 2016.

  • Cascade Natural Gas Corporation files natural gas rate adjustment in Oregon

    Sep 15, 2016

    Cascade Natural Gas Corporation filed with the Oregon Public Utility Commission (OPUC) at Salem, Oregon, revisions to Rate Schedule Nos. 177, 191, 192, and 193, which upon approval by the Commission will become effective November 1, 2016.

    The rate adjustments proposed in this filing are designed to pass on 1.) changes in the cost of gas and transportation services paid by Cascade to gas suppliers and interstate natural gas pipelines, temporary differences in purchased gas costs, that occur over time, as a result of differences between the actual cost of gas paid by the Company and the amount allowed for in Core customer rates, and removal of certain technical deferral refunds that have expired; and 2.) changes resulting from the Company’s Conservation Alliance Plan.

    The overall effect of the proposed rate adjustments on the monthly bill of a residential customer with consumption of 51 therms will be a net decrease of ($6.14) or (13.21%). For small commercial customers, the decrease in the monthly bill for consumption of 217 therms will be ($26.33) or (15.97%). Large volume core customers will experience an average decrease of (18.73%) depending on monthly volumes consumed. Large volume interruptible customers will experience an average decrease of (21.13%). Large volume non-core customers will experience an average increase of 1.16% for distribution service from Cascade depending on the monthly volumes consumed.

  • J.D. Power recognizes Cascade Natural Gas for outstanding customer satisfaction

    Sep 14, 2016

    Cascade Natural Gas received the highest ranking in satisfaction among residential natural gas customers in the midsize natural gas utilities segment of the West Region for the second straight year, according to a national study.

    The 2016 J.D. Power Gas Utility Residential Customers Satisfaction StudySM was released today. Cascade Natural Gas received a score of 728, which was the highest among midsize natural gas utilities in the West Region. The regional average score was 703. The study looks at six study factors: safety and reliability, billing and payment, price, corporate citizenship, communications, and customer service.

     “To achieve this honor for the second straight year is outstanding recognition for our employees, who make it their highest priority every day to provide safe and reliable natural gas service,” said Scott Madison, executive vice president and general manager of Cascade Natural Gas. “We take great pride in serving our nearly 277,000 customers in Washington and Oregon.”

     The 2016 Gas Utility Residential Customer Satisfaction Study, in its 15th year, is based on more than 62,000 responses from residential customers of 82 large and midsize gas utilities across the continental United States. The study was fielded between September 2015 and July 2016. 

  • Aug. 11 (8/11) a reminder to always call 811 before digging

    Aug 11, 2016

    With August 11 almost here, Cascade Natural Gas hopes this date on the calendar, 8/11, will serve as a natural reminder for residents to call 811 prior to any digging project to have underground utility lines marked. Every six minutes an underground utility line is damaged nationwide because someone decided to dig without first calling 811.

     When calling 811, homeowners and contractors are connected to the local one call center, which notifies the appropriate utility companies of their intent to dig. Professional locators are then sent to the requested digging site to mark the approximate locations of underground lines with flags, spray paint or both. This is a free service.

     Striking a single line can cause injury, repair costs, fines and inconvenient outages. Every digging project, no matter how large or small, warrants a call to 811. Installing a mailbox, building a deck, planting a tree and laying a patio are all examples of digging projects that need a call to 811 before starting. After all, calling before you dig is the law.

     “On Aug. 11 and throughout the year, we remind homeowners and professional contractors alike to call 811 before digging to eliminate the risk of striking an underground utility line,” said Eric Martuscelli, vice president of operations at Cascade Natural Gas. “It really is the only way to know which utilities are buried in your area.”

     The depth of utility lines can vary for a number of reasons, such as erosion, previous digging projects and uneven surfaces. Visit www.call811.com for more information about safe digging practices.

  • Cascade Natural Gas files rate decrease request with Washington UTC

    Aug 03, 2016

    Cascade Natural Gas Corporation announced today that it has filed a Purchased Gas Adjustment (PGA) with the Washington Utilities and Transportation Commission to reflect the annual adjustment in the cost of natural gas. The overall request is an 8.53 percent decrease for Cascade customers in Washington.

    “The bulk of this decrease request is associated with the decrease in the commodity cost of gas,” said Nicole Kivisto, president and CEO of Cascade Natural Gas. “We are pleased to be able to pass these lower prices onto our customers. The abundant supply of natural gas currently being produced and the record amount of natural gas in storage are the main drivers for lower gas costs.”

    The cost of natural gas makes up the largest segment of a customer’s bill and is a straight pass-through cost to customers. Cascade does not make a return on the cost of gas.

    The effect of the filing means a residential customer using 49 therms a month can expect a decrease of $2.92 on average per month, or approximately $35.04 for a 12-month period. A commercial customer using an average of 271 therms a month can expect a decrease of $23.37 per month or approximately $280.45 for a 12-month period.

    Cascade was recently granted a $4 million (1.62 percent) general rate increase by the UTC, which will go into effect on Sept. 1. The net effect of the general rate increase and the PGA decrease will be an overall rate decrease for customers of $13.6 million on an annual basis, or 6.59 percent. The net effect of the general rate increase and the PGA decrease means a residential customer using 49 therms a month can expect a decrease of $1.61 on average.

    A PGA is a mechanism designed to pass the actual costs of gas supplies to customers. It is very common for the company to either under or over collect through the year as the natural gas market changes throughout the year. The actual purchase price usually differs from the projected price.

     The proposed rate decrease is expected to go into effect on Sept. 1, upon UTC approval.

  • City of Athena, Oregon Proposes a City Tax Ordinance Change to customers residing within the city limits

    Jun 27, 2016

    The City of Athena has increased the City Tax (franchise fee) it charges Cascade Natural Gas Corporation for doing business in its jurisdiction. In accordance with the billing requirements established by the State in OAR 860-022-0040, residents of Athena will see the City Tax charged on their monthly gas bill increase from 0.5 percent to 4 percent. This increase will be effective August 1, 2016.

  • City of Sumas Washington Implements Natural Gas Usage Tax

    May 25, 2016

    NOTICE OF ORDINANCE CHANGE – City Tax

    The City Council of Sumas has imposed a new city tax on natural gas usage within the city limits under Ordinance No. 1682. The city council has imposed a natural gas use tax of 1 percent on the gross revenues. The amount of tax paid shall be limited to $500.00 per month.

    The new natural gas use tax will be reflected in all bills of customers living within the city limits of Sumas rendered on and after July 1, 2016. The 1 percent Natural Gas Use Tax will be paid by the customers on their monthly billing statements as “City Tax”.


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